Terms and Conditions

Effective Date: 1 December 2024

Welcome to Morkala. These Terms and Conditions (“Terms”) govern the use of our website, products, and services. By accessing or using our website and services, you agree to abide by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using our website, purchasing products, or using any services provided by [Your Business Name], you agree to comply with these Terms and all applicable laws and regulations. We reserve the right to update or modify these Terms at any time, and any changes will be posted on this page. The revised Terms will take effect immediately upon posting.

2. Products and Services

[Your Business Name] provides digital printing services and fabric manufacturing. All products and services offered on our website are subject to availability. We strive to ensure that product descriptions and images are accurate, but we cannot guarantee that the colors or specifications on your screen will match the actual product.

3. Orders and Payment

  • Order Placement: When you place an order with us, you agree to provide accurate and complete information, including your contact details, shipping address, and payment information.
  • Payment Terms: All payments for products and services must be made in full before processing your order, unless otherwise agreed. We accept various forms of payment, including credit/debit cards and third-party payment processors.
  • Order Confirmation: Once an order is placed, we will send an order confirmation email with details of your purchase. This email does not constitute an acceptance of the order. Acceptance occurs when we process and ship your order.

4. Pricing and Shipping

  • Pricing: All prices are listed in INR, and are subject to change without notice. Shipping costs, taxes, and other fees are calculated separately and will be added at checkout.
  • Shipping: We strive to ship orders as quickly as possible. Estimated shipping times are provided at checkout, but delays may occur due to circumstances beyond our control. We are not liable for any delays or damages caused during shipping.

5. Customization and Design

  • Custom Orders: We offer customized digital printing on fabrics. You are responsible for ensuring that the designs or images you submit do not infringe any third-party intellectual property rights.
  • Design Approval: Once your design is received, we will provide a proof or sample for your approval. Production will only begin once you have approved the proof. You are responsible for ensuring the accuracy of the proof.

6. Intellectual Property

  • Ownership of Designs: All designs created by you and submitted to us for production remain your intellectual property. However, by submitting designs to us, you grant us a non-exclusive, worldwide license to use, reproduce, and display the design solely for the purpose of fulfilling your order.
  • Our Intellectual Property: All content on our website, including logos, text, images, and designs, is owned by [Your Business Name] and protected by intellectual property laws. You agree not to use or reproduce any of our content without prior written permission.

7. Returns, Exchanges, and Cancellations

  • Returns and Exchanges: Due to the customized nature of our products, we do not accept returns or exchanges unless the product is defective or incorrect. If you receive an item that is damaged or not as described, please contact us within [14] days of receipt, and we will arrange for a return or replacement.
  • Order Cancellations: Once production has started, orders cannot be canceled. If you need to cancel your order before production begins, please contact us immediately.

8. Limitation of Liability

[Your Business Name] is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product or service in question. We are not responsible for any losses, damages, or expenses incurred as a result of delays, errors, or issues related to shipping, manufacturing, or product performance.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which can be found on our website. By using our services, you agree to the collection and use of your personal data in accordance with our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from or related to these Terms shall be resolved exclusively in the competent courts of [Your Location].

11. Force Majeure

We are not liable for any failure or delay in the performance of our obligations if such failure or delay is caused by events beyond our control, including but not limited to acts of nature, war, labor disputes, or other unforeseen circumstances.

12. Indemnification

You agree to indemnify, defend, and hold harmless [Your Business Name], its officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising out of your use of our website or services, your violation of these Terms, or your infringement of any intellectual property or other rights.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Morkala
2007/ HTC Textile market-1,Anjana Farm, Ring Road Surat-395002 Gujarat, IN
Email: info.morkala@gmail.com
Phone: +91 84600 27642